AWDis Cotton Hoodie

We appreciate you sharing your thoughts on the AWDis Cotton Hoodie. We regret hearing that the hoodie is okay, but the print quality was not as expected. Furthermore, we appreciate you sharing the pictures of the print quality. We have reviewed the online design, and it shows parts of the letters missing from the logo and black lines within the writing of the logo. This was caused by the image that was uploaded. We are prepared to assist with a replacement order. We kindly ask that you provide us with an updated logo without these design errors, so that we can proceed with the replacement order. Kindly respond to this email. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.com/customer-care/help-center/. We look forward to working with you.

We’re truly sorry to hear about your experience with the AWDis Cotton Hoodie. This is not the level of quality we want our customers to receive, and we understand how disappointing it must be when the colour and print do not meet expectations. Although your order was placed in September 2025 and the review was submitted in March 2026, we recognize that issues with material colour and print quality can still surface later. To help us provide the best resolution, we kindly ask that you share clear photos highlighting the concerns with the fabric shade and pixelation in the print. This will allow our team to investigate thoroughly and determine the most appropriate solution. Your feedback will also be forwarded to our quality and production teams to strengthen controls around colour accuracy and print clarity, ensuring future products better reflect the designs customers approve. If your request is urgent or you’d prefer direct assistance, our Customer Support team is available at 1800‑904‑804, or you can visit our Help Center for real‑time support: https://www.vistaprint.ie/customer-care/help-centre/. We appreciate you taking the time to share your experience, and we look forward to resolving this issue so your next order reflects the quality you expect from VistaPrint.