Delivery options: Everything you need to know
Whether you’re ordering in advance or need products as quickly as possible, we’re here to help. See below for details about our flat-rate delivery options, specialty products and more.
|Speed||Production + delivery||Cost (inc. VAT)|
|Rush||3 business days||€12.99|
|Standard||5 business days||€7.99|
|Economy||10 business days||€5.99|
Please note that for some products, some additional charges apply to delivery. Please see below for more information.
|Product||Rush delivery||Standard delivery||Economy delivery|
|Flyers when ordering 5000+||€4||€5||€6|
Orders received after 9pm GMT are calculated from the next business day. Please see below for additional important shipping information, including specific product exceptions and delivery to international locations.
We’re happy to deliver your order internationally – please note that additional delivery rates will apply.
Some VistaPrint products are not available in all delivery speeds.
For example, products in the following categories may only be available with Economy delivery (10 business days) :
- Clothing & Bags
- Promotional Products (pens, technology, and some other items)
- Heat-Changing Mugs
- Photo Books
Turnaround time for Teamwear is 15 business days.
If your order includes products with different delivery speeds, it can be split into separate deliveries. This avoids delaying products that you can receive sooner.
You'll have a choice of delivery speeds, depending on which products are in your basket. For example, if some of your items are available for Rush delivery, you will be able to choose this option. You only need to select and pay for one speed.
Before you make the payment, we’ll show you how your order will be split and the estimated date that each product will be delivered to your address. This means you’ll know prior to purchase which products in your basket may arrive later than your chosen delivery speed.
Frequently asked questions
Q: Will my order be trackable?
A: Tracking availability can vary by carrier. If tracking is available, we’ll send it to you in your dispatch confirmation email.
Q: Do I get tracking info? Where can I find it?
A: Once your order dispatches, we’ll send you a dispatch confirmation email that includes the delivery method, estimated arrival date and other tracking details (if available). You can also go to your order history to look up the tracking.
Q: Do your delivery speeds include production time?
A: Yes, always! Our listed speeds include both the time it takes to print your order and deliver it to you.
Q: Which carriers do you use?
A: This depends on the speed you select. We determine which carrier to use for your order based on a variety of factors, such as products purchased, delivery address, size/weight of the order and delivery speed selected.
Q: Do you deliver internationally? To which countries do you deliver? A: Yes! We’re happy to deliver your order internationally – please note that additional delivery rates will apply.
We deliver to: Austria, Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Iceland, Ireland, Israel, Italy, Lichtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom.
Q: Are your delivery times guaranteed?
A: When you add an item to your basket, you’ll be asked to choose a delivery speed. After that, we we’ll show you the promised arrival date for your item – and we stand by that. Obviously, bad weather and carrier delays can happen, but if your order doesn’t get there on time, you’re not satisfied – and neither are we. Contact us and we’ll make it right.
Q: Will my order be delivered during business hours? A: In most instances, deliveries will be made during normal working hours from Monday to Friday, although this may vary by carrier.
Q: My package was supposed to arrive today but I have not received it yet. What should I do?
A: Packages may arrive as late as 6pm (local time), so it may arrive later in the day. If available, you can also view your tracking information in your Order History under My Account. And feel free to contact us at any time – we’ll be happy to help.