Lackluster embroidery
25 Oct 2022 | Joe
Response from Vistaprint Customer Care Team:
We appreciate your review and we do apologize that the embroidered jumper jacket didn't turn out as expected. To ensure your design on the jacket looks its best, we recommend limiting the amount of text in your design, sizing your font as large as possible, and avoiding fonts that are very detailed and thin. We strive for perfection and would love to shift your experience with us for the better. As a result, we have credited your account with a credit note, valid for 12 months, which you can use for future orders. You should be receiving a confirmation email shortly with further details. You can also contact our design team to help you with your artwork idea here: https://www.vistaprint.ie/design. Thanks for voicing your concern and we will remain at your disposal for further assistance.