Good jacket embroidery wrong
7 Jan 2024 | Gareth | Verified Buyer
Response from Vistaprint Customer Care Team:
We value your input and truly regret any inconvenience you may have experienced with the embroidery quality of the Elevate™ Banff Hybrid Insulated Jacket - L & XL orders. We do not want valued customers such as yourselves to experience this. Upon checking, due to stock concerns, the replacement order has been canceled. Despite necessary action has been taken on your order, if there's anything else we can assist you with or if you have any further comments, please let us know by responding to this email. Furthermore, we take your feedback seriously and will be sure to pass it on to the relevant team for review and improvement. We acknowledge your concern and will make every effort to improve our products and services.