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Popular Questions

How do I rename a copy of a saved project? I want to remove "cloned."

Where are the images I previously uploaded to the Vistaprint site?

Can I cancel my order?

All Questions

All Questions

My Order

I only received part of my order—where is the rest?

What if I am not happy with my purchase?

How do I reorder something from the old Vistaprint site?

How do I get my VAT invoice?

Delivery

What should I do if I receive a damaged package?

Which carriers do you use?

How much does delivery cost?

Do you offer expedited delivery?

My Account

How do I change or reset my password?

How do I log in to my account?

How do I unsubscribe from or opt-out of e-mail communications?

How do I cancel my account?

Pricing & Product Information

Where can I find product details for an item I want to have printed?

Which paper stocks are available for each printed product?

What products do you offer?

Can I request a quote?

Payment & Billing

Can I get a copy of my order invoice?

Once a refund is issued, how long will it take for me to see the funds in my account?

I ordered without logging in. Can you give me merchandise credit for my order?

How do I apply a merchandise credit to my order?

Designing Physical Products

Where can I find the files I have recently uploaded to my account?

Can you help me edit or fix the design of my product?

How do I upload my image?

How can I get a proof of my design?

Your Digital Account

Where are my previously purchased digital items?

Changing a custom domain

Email hosting FAQs

Transferring a domain away

Contact us

Phone

1800 904 804

Our customer service department is available 24 hours a day, 7 days a week.

Live Chat

Offline

Our chat representatives are currently unavailable.

Email

Our Vistaprint Customer Care Team is available 24 hours a day, 7 days a week.